Most customs delays come down to one thing: documentation. Missing, incomplete or inconsistent documents can hold cargo at the port and add storage costs. A little preparation before shipping keeps your goods moving.
Documents commonly required
- Commercial invoice — value, description and quantity of the goods.
- Packing list — how the goods are packed, with weights and dimensions.
- Bill of lading or airway bill — the transport document issued by the carrier.
- Certificate of origin — where required for the goods or destination.
- Permits or certificates — for regulated or restricted goods.
Exact requirements depend on the goods, their origin and the destination, so always confirm with our team before shipping.
Tips for a faster clearance
- Make sure descriptions, quantities and values match across all documents.
- Use clear, specific product descriptions rather than general terms.
- Send copies to our team before the cargo arrives so we can review them early.
- Keep originals ready in case they are requested.
Let us check your documents. Our customs team can review your paperwork before shipment and guide you on anything that is missing.
